Google's iterative design for search
The google blog recently put up a remarkably content-free post on their product blog about how they use iterative design and usability studies to develop enhancements to their core search offering. Official Google Blog: Behind the scenes of the Search Options panel. We do similar testing for our search product (http://search.comcast.net) and we actually run 8-12 live tests at any given time. The real users using the product in the wild give us fantastic insight that is combined with the more traditional studies in order to guide us....